This SBD facility is Scan & Fly by SITA, a world-leading specialist in air transport communications and information technology. Scan & Fly can be enjoyed by more than 25 million AirAsia passengers who pass through KLIA 2 in a year, subject to the airline’s assignment of their check in counters.
According to Malaysia Airports managing director Datuk Badlisham Ghazali, as an airport operator, their main aim is to continuously provide convenience to the passengers in line with their mission providing joyful experience at the airport. This SBD implementation is also a key initiative in the five-year business plan, Runway to Success 2020 (RtS2020) under the KUL Hub strategic pillar which aims to strengthen KLIA’s position as a regional hub.
“With the SBD system at our terminal, baggage drop queue time can now be cut to half the previous time from 2.5 minutes per passenger before to only 1 minute per passenger now. With the strong growth in passenger traffic numbers in recent years, this initiative will certainly enhance the travelling experience. As at November 2017, KLIA 2 registered a total of 27.4 million passenger traffic movements,” he added further.
The SBD implementation will also increase the per-hour number of passengers handled during baggage drop from an average of 24 previously to 60 passengers an hour now.
During the one-month installation, passengers are advised to check with airport and airline ground staff at the terminal for any enquiries.
Source: Malaysia Airports Holdings Berhad (MAHB) | 5 January 2018
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