KUALA LUMPUR: Malaysia Airlines Berhad (MAB) plans to pare down its operations at its hub at Kuala Lumpur International Airport (KLIA) as part of an extensive reorganization. It will also create seven new permanent bases across Malaysia to “improve connectivity and service quality on the domestic network.”
The new arrangement, expected to be in place by early next year, will see 18 of the carrier’s 50-plus Boeing 737-800 aircraft moved from KLIA to operate out of Kota Kinabalu, Kuching, Miri, Labuan, Kota Bharu, Penang and Johor Bahru.
Locally employed pilots and cabin crew staff will be used to crew the aircraft, instead of crewing arrangements being made out of KLIA as previously.
The decentralization is expected to bring MAB lower airport charges, smaller crew accommodation bills and better regional utilization of its narrowbody fleet.
The move will also enable MAB to concentrate all its flight operations in a single terminal at KLIA. The airline said this will allow it to offer faster and simpler connections for passengers between international and domestic flights, along with faster and more reliable baggage transfer.
The carrier said it is seeing revenue per available seat miles and overall seat load factor up from the corresponding period in 2014, due partly to other improvements and network optimization.
MAB has also moved its headquarters to a single building in KLIA’s South Support Zone. Management said the new environment has improved teamwork across divisions and led to better working access, working values and behaviors.
“It is very rewarding to see the new team of employees creating a truly new airline, one that is entirely customer focused and commercially led,” MAB CEO Christoph Mueller said.
Mueller added there is “still have a long way to go but [we] believe in our success.”
Source: http://e-spaces.eu/ | 10 Dec 2015
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